Sr Mgr IT – Austin

Employer: The Home Depot

Position: Sr Mgr IT

Position Purpose

This is a Sr. Mgr position that manages the Windows and Novell Platform Engineering team of 30+ associates. The group that the Sr. Mgr. leads is responsible for Windows Server Renewal, Windows Growth, and operational stability of the Windows environments in our stores, logisitics facilities, and data centers.

Major Tasks, Responsibilities and Key Accountabilities

# Builds relationship with key user and store operation groups to identify and resolve business issues
# Manages and provides technical and business direction that affects capacity planning, new applications,
data security, and LAN systems, among others
# Manages and tracks the progress of multiple projects
# Project management and administration that include work plans, projtrac, resource planning and control, writing status reports, and preparing annual budgets
# Conduct regular project reviews
# Resolves information services problems by analyzing issues, discerning the most appropriate courses of
action, providing tactical direction and, when necessary, reallocating resources
# Provides operations analysis and consults to internal clients on business process improvement.
# Conducts financial analyses to support strategic planning on system purchases, upgrades and reclamation
# Negotiates favorable prices with vendors on hardware and software
# Communicates status of activities with the team, peers, management, and end-users
# Selects, develops and motivates assigned staff

Nature and Scope

# Typically reports to a Director of Information Services or Senior Vice President
# Direct reports may include Managers of IS and various IS department Associates
# Typically requires frequent persuasion or influencing of others
# Typically faces situations that have a variety of interpretations and require careful evaluation
# Typically considers among many different options or procedures when solving problems
# Typically expected to provide infrequent status reports to management only as appropriate

Environmental Job Requirements

Located in a comfortable indoor area. Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

ESSENTIAL SKILLS
Preferred Qualifications

# A Bachelor's degree in Computer Science or related field is preferred
# Must possess a broad understanding of distributed environments including Virtual server technology, Messaging, Citrix, File/Print, and WINTEL server platforms, and client/device engineering
# Demonstrated understanding of monitoring and back-up technologies, vulnerability management, and vendor management
# Familiarity with resource and budget forecasting
# Experience with compliance programs, such as SOX and PCI, data analysis, and process improvement methodology is a plus
# Superior customer service skills

Minimum Qualifications

Must be eighteen years of age or older

Must pass the Drug Test

Must pass the Background Check

Must pass pre-employment tests if applicable

Education Required

The knowledge, skills and abilities typically acquired through the completion of a
Bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience - 6

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